Privacy policy – information clause on the processing of clients’ personal data

Under Article 13(1) and (2) of EU Regulation 2016/679 of the European Parliament and Council of 27 April 2016 on the protection and processing of personal data (“GDPR”), please be advised that if you place an order with the group, we are the Data Controller of your personal data.

If you only receive a quote without an order confirmation, your personal data will not be processed in any way.

  1. The Data Controller’s contact details.
    The Controller of your personal data is one of the entities of the group, depending on the city the order was placed:
    Wrocław: s.c., ul. Kościuszki 34 (Tax ID: 8971748886),
    Szczecin: Zespół Tłumaczy Nr 1 Jacek Urban, al. Woj. Polskiego 56/4 (Tax ID: 8512734583),
    Warsaw: Łucja Bańczyk Język i Komunikacja, ul. Wspólna 50A, lok. 21 (Tax ID: 5242880527),
    Poznań: Carnati Karina Popowska, ul. Półwiejska 17/41 (Tax ID: 5992452416).The Data Controller can be contacted via the address of the registered office and by e-mail or telephone:
    Wrocław:, tel. 71 796 40 90,
    Szczecin:, tel. 91 43 43 556,
    Warsaw:, tel. 22 692 41 47,
    Poznań:, tel. 61 851 51 03.
  2. Purposes of processing.
    Please be advised that the Controller will process your personal data for the purposes of:
    – Concluding and performing the contract, providing services resulting thereof and handling possible complaints,
    – Marketing in the form of an e-mail newsletter sent no more often than once every 4 months until your consent is withdrawn,
    – Data processing for tax and accounting activities,
    – Complying with other legal obligations by the Administrator.
  1. The provision of data is not obligatory.
    The Controller may require you to provide the following personal data to conclude and perform the contract: name and surname, company and business address, numbers in relevant registers (Tax ID), contact details (e-mail address, telephone number), bank account number.
    The provision of the above data is not obligatory, but necessary to conclude a contract; in the absence of such data, it may be impossible to perform the contract.
  2. Recipients.
    To achieve the purposes mentioned above, the Administrator may share your data with the following categories of recipients: the Controller’s employees and associates, including translators. Your data can also be accessed by the Controller’s subcontractors, in particular accounting and IT companies.
    Your personal data will not be transferred to third parties for marketing purposes.
  3. Duration of Processing.
    Your personal data will be stored for the duration of the contract and after its termination for:
    – 1 year, to address possible complaints or if you wish to place a similar order,
    – 5 years, to fulfil the obligations under the law (Accounting Act),
    – Marketing purposes until the consent is withdrawn.
  4. Rights.
    You have the right to access the content of your personal data, to correct, delete and restrict its processing.
    Furthermore, you have the right to revoke your consent to the processing of your personal data at any time.
    You have the right to lodge a complaint with the President of the Personal Data Protection Office if you believe that the processing of your data violates the law.
  5. Safety.
    We attach great importance to ensuring the security of the information you provide. To prevent third parties from accessing or disclosing information, we employ physical, electronic and organizational procedures that protect the information we collect.
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Our translation agency:

  • Over 60 years of experience
  • Over 1,500,000 pages translated
  • Over 130,000 satisfied customers

mTranslations Wrocław

Bałuckiego 10/1 50-034 Wrocław

(+48) 71 796-40-90

mTranslations Warszawa

Wspólna 50A, lok. 21 00-680 Warszawa

(+48) 22 692-41-47

mTranslations Poznań

pl. Wielkopolski 3/27 61-746 Poznań

(+48) 61 851-51-03

mTranslations Szczecin

Wojska Polskiego 56/4 70-477 Szczecin

(+48) 91 43-43-556